UGC Buy is committed to protecting your privacy and personal data. We collect only the information necessary to provide our services - including your name, email, and business details when you create an account. Your data is encrypted, never sold to third parties, and you have full control to access, modify, or delete your information at any time. We comply with GDPR and other data protection regulations.
Last Updated
October 31, 2025
Information We Collect
We collect information you provide directly to us, including:
Account Information: Name, email address, business name, and password (encrypted)
Profile Data: Optional profile picture, bio, and business details
Usage Data: How you interact with our platform, features used, and preferences
Technical Data: IP address, browser type, device information, and cookies
Communications: Messages you send to our support team or through the platform
How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our services
Process your transactions and manage your account
Send you updates, security alerts, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues and security threats
Comply with legal obligations and enforce our terms
Data Security
We implement appropriate security measures to protect your personal information:
Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
Access Controls: Strict role-based access controls for team members
Regular Audits: Periodic security assessments and penetration testing
Secure Infrastructure: Hosted on enterprise-grade, SOC 2 certified servers
Password Protection: Passwords are hashed using industry-standard algorithms
Monitoring: 24/7 security monitoring and incident response procedures
Data Sharing and Third Parties
We do not sell your personal information. We may share data with:
Service Providers: Cloud hosting, email delivery, and analytics partners under strict data processing agreements
Legal Requirements: When required by law, court order, or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
Your Rights
You have the right to:
Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your account and data
Portability: Receive your data in a structured, machine-readable format
Objection: Object to certain data processing activities
Restriction: Request limited processing of your data
We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Account data is deleted within 30 days of account closure unless we're required to retain it longer for legal or regulatory reasons.
Children's Privacy
UGC Buy is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, contact us immediately.
International Data Transfers
Your data may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant authorities.
Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of significant changes via email or through the platform. Continued use after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices: